Contact Us & Help Desk (संपर्क करें)
1. How Can We Help You?
Found a broken download link, have a question about an APK, or want to suggest a new game? We are here to help. Choose the appropriate email address below so your inquiry reaches the right person:
Player Help & Broken Links
If a download link is not working or an APK fails to install on your phone:
Email: support@yonogames.co.in
Game Submissions for Developers
If you are a game maker and want our New Delhi lab to test your Android app:
Email: editorial@yonogames.co.in
Security & Virus Reports
To report a suspicious app or security issue to our safety analysts:
Email: security@yonogames.co.in
Legal & Grievance Desk
For legal inquiries, copyright notices, or statutory questions:
Email: legal@yonogames.co.in
2. Grievance Redressal Officer (IT Rules, 2021)
In compliance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, any user wishing to submit a formal grievance may contact our Grievance Officer:
Designation: Head of Legal & Regulatory Compliance
Postal Address: yonogames.co.in Grievance Desk, Level 4, Mercantile House, 15 Kasturba Gandhi Marg, Connaught Place, New Delhi 110001, India
Email:
grievance@yonogames.co.inTurnaround Time: Acknowledgment sent within 24 hours; investigation and response within 15 days.
3. Send Us a Message Online
You can also reach out by filling out our quick message form below:
